RETURNS AND WARRANTY
Last Updated: April 20, 2017
Our Guarantee to You
We expect our customers to be 100% thrilled with the products we sell and the service we provide. If you’re not…for any reason…we’ll make it right. PERIOD.
To begin our simple and painless return process, PLEASE CONTACT US at firstname.lastname@example.org and provide the nature and details of your problem.
Email us at email@example.com
Official Return Policy
Unconditional 100% Satisfaction
We expect our customers to be 100% thrilled with the products we sell and the service we provide. If at any time in the next 30 days you are NOT 100% satisfied with your purchase, we’ll provide you with a return shipping label to ship it back to us.
Errors, Defects, or Damaged Items
In the unlikely event that we’ve made an error with your order or a product is defective or damaged in shipping, please email us at firstname.lastname@example.org so that we can make it right!
Important Notes About Returns & Exchanges
If merchandise is returned in “as-new” condition in its original packaging within 30 days of purchase, a credit for the item will be issued to the method of payment used when the order was placed. If merchandise is opened, a store credit will be issued in the form of a Super Sprocket gift certificate. All returns MUST include a valid RMA (Return Merchandise Authorization) number issued by ituey, llc. Returns we receive damaged because of inadequate packaging will be limited to a store credit.
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